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Frequently asked questions

Quick answers about EvoqHR and the HR basics people ask about most.

About the product

What is EvoqHR?

EvoqHR is an all-in-one HRMS (human resource management system). It brings employee records, attendance, leave, payroll, recruitment, and project timesheets together in one place, so HR teams stop juggling separate tools and spreadsheets.

Who is EvoqHR built for?

Growing organisations that want a complete HR system without stitching together several tools. HR teams, managers, and employees each get a portal suited to their role.

How long does it take to get started?

You can create your organisation in minutes. Signing up sets up your organisation with default roles and a branded portal; you then invite your team and configure your policies.

Can I use my own branding and subdomain?

Yes. Every organisation gets its own branded portal with its logo and colours, and its own subdomain that employees use to sign in.

How much does EvoqHR cost?

Please contact us for current plans and availability - we will recommend what fits the size of your team.

Using EvoqHR

Which HR tasks can I manage?

Employee lifecycle and documents, attendance and shifts, leave policies and approvals, payroll and payslips, recruitment, projects and timesheets, and role-based permissions. Some additional modules can be switched on by your organisation administrator when needed.

Can employees view their own payslips and leave balance?

Yes. Employees can see their payslips, leave balances, and attendance in their own self-service portal, so they do not need to ask HR for the basics.

Can different people see different information?

Yes. Role-based permissions control exactly what each person can view and do. You can use the default roles or create your own for your organisation.

Can I add many employees at once?

Bulk import and export of employee data via spreadsheets can be enabled for your organisation by an administrator.

Security and data

Is my organisation’s data separate from other organisations?

Yes. EvoqHR is multi-tenant with tenant-isolated data, so each organisation only ever sees its own records.

How is access secured?

Sign-in uses short-lived access tokens with rotating refresh tokens, access is limited by role, and sensitive actions are audited.

Who can see an employee’s personal information?

Only people whose role allows it. Employees see their own data; managers and HR see what their permissions permit.

HR basics

What is the difference between casual, sick, and earned leave?

Casual leave covers short, unplanned personal needs. Sick leave is for illness and often needs a medical certificate beyond a few days. Earned (privilege) leave accrues with the days you work and is usually planned in advance. Exact entitlements and names depend on company policy and the laws of the country or region where you work.

What is a notice period?

The period an employee or employer must give before employment ends, as set in the employment contract - commonly between 30 and 90 days. It can be shortened by mutual agreement or bought out when the contract allows.

What is total compensation (CTC) and how is it different from take-home pay?

Cost to company (CTC), or total compensation, is the total yearly cost an employer spends on you, including employer contributions and benefits. Take-home (net) pay is what reaches your bank account after deductions such as income tax, social-security or pension contributions, and other statutory or agreed deductions. The term CTC is common in some countries; elsewhere you will see “total compensation” or “total cost of employment”.

What is a probation period?

An initial period after joining, often three to six months, in which both sides assess fit. Terms such as notice and leave during probation are set in your offer letter or policy.

What should an HR policy handbook cover?

At minimum: working hours, attendance, leave, payroll and benefits, code of conduct, anti-harassment and grievance procedures, data protection, and the exit process. See our HR Guides for checklists to start from.

Didn't find your answer?

Read our HR Guides, or tell us what you need and we'll get back to you.

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