Term · Explained
eNPS (Employee Net Promoter Score)
A single-question score of how likely employees are to recommend the company as a place to work.
Read more All hr glossary
HR metrics
Attrition and turnover
Measures of how many employees leave and how often.
- Topic
- HR metrics
- Read time
- 2 minutes
- Level
- Beginner
- Applies to
- HR teams and employees
What it means
Attrition is usually the number of employees who left in a period divided by the average headcount. It can be voluntary (resignation) or involuntary (termination, retirement). High attrition among top performers is a warning sign.
Benefits
- Helps HR measure what matters.
- Supports decisions with data, not guesses.
- Spots problems early.
- Makes HR reporting credible to leaders.
Example
- 12 leavers from an average headcount of 100 in a year is 12% annual attrition.
Related terms
- Retention
- Exit interview
- Stay interview
- eNPS
Rates, limits, and rules (for example for pensions, social insurance, and end-of-service pay) differ by country and company and change over time. Treat these as general explanations and confirm the current position where you operate before relying on them.
Run HR smoothly with EvoqHR
Attendance, leave, payroll, and records in one place - so you have time for people.
Get startedYou may also like
More to read, picked for the topics on this page.
Celebration · 15-30 minutes
Work anniversaries
Recognise years of service with a story, a gesture, and a thank-you that is specific to the person.
Read moreCelebration · 30-45 minutes
Farewell and send-off
A respectful, warm goodbye that honours a colleague’s contribution and keeps the door open.
Read more