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4 min read

Attendance and shift policy basics

How to set working hours, shifts, late-mark rules, and overtime in a way that is fair, transparent, and easy to track.

Benefits

  • Everyone knows the rules, so there are fewer disputes.
  • Fair and consistent decisions across teams.
  • Less time spent answering the same questions.
  • Easier compliance and audits.

Part 1

Set clear working hours

  • Define standard hours, break time, and the weekly off.
  • Decide whether you use fixed hours, flexible hours with a core window, or shifts.
  • Check the daily and weekly limits that apply in your country, region, or industry.

Part 2

Late arrival and early exit

  • Offer a short grace period and count only repeated lateness.
  • State what a half day means in hours.
  • Say how late marks convert to a leave deduction, if they do.

Part 3

Shifts and rosters

For shift-based teams, publish rosters in advance, set a minimum rest period between shifts, and make shift swaps a documented, approved process rather than a verbal agreement.

Part 4

Overtime and remote work

  • Define when overtime is allowed, who approves it, and how it is paid or compensated.
  • For remote or field staff, decide how attendance is verified (check-in, location, timesheets).

Part 5

Keep one source of truth

Attendance disputes usually disappear when everyone - employee, manager, and payroll - reads the same record. Avoid parallel spreadsheets.

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