All interview questions

Exit & retention

Exit interview questions

Questions that capture honest reasons for leaving and improve retention.

Questions
10
Time needed
30 minutes
Use for
Exit & retention
Format
Structured, same for every candidate

Questions to ask

10 questions - click Copy to use one.

  • What made you decide to leave?
  • What did you enjoy most about working here?
  • What could we have done differently to keep you?
  • How would you describe the culture and your team?
  • Did you have the tools, training, and support you needed?
  • How was your relationship with your manager?
  • Did your role match what you expected when you joined?
  • Was pay and recognition fair, in your view?
  • What would you change if you were in charge?
  • Would you recommend us as a place to work, and would you consider returning?

Benefits

  • Reveals honest reasons people leave or stay.
  • Spots patterns that can be fixed early.
  • Improves retention and engagement.
  • Shows employees their opinions matter.

What to listen for

  • Patterns across several exits, not only single comments.
  • Concerns about managers, growth, workload, and pay.
  • Positive points to protect.

What not to ask or do

  • Defending or arguing with the employee.
  • Pressing for names or details they are uncomfortable sharing.
  • Using the interview to persuade them to stay unless they ask.

Tips

  • Have someone other than the direct manager run it.
  • Keep notes confidential and share only themes with leaders.
  • Act on repeated feedback.

Run HR smoothly with EvoqHR

Attendance, leave, payroll, and records in one place - so you have time for people.

Get started

You may also like

More to read, picked for the topics on this page.