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Culture & giving back

Town hall and ask-me-anything

A regular all-hands where leaders share updates, celebrate wins, and answer open questions from employees.

Duration
45-60 minutes
Group size
Whole company
Budget
Low
How often
Monthly or quarterly

Benefits

  • Builds trust through open, two-way communication.
  • Keeps everyone aligned on goals and priorities.
  • Makes people feel heard.

What you need

  • A venue or video platform that supports everyone.
  • A short agenda and a moderator.
  • An anonymous question form so people can ask freely.
  • A recording and a written summary for those who miss it.

How to run it - step by step

  1. 1

    Collect questions in advance and during the session, with an anonymous option.

  2. 2

    Open with company updates and celebrate wins and milestones.

  3. 3

    Group similar questions and answer as many as possible live.

  4. 4

    Commit to follow-ups for any question that cannot be answered on the spot.

  5. 5

    Share the recording, a summary, and the answers in writing.

Variations

  • Team-level town halls for larger companies.
  • Fireside chat with a leader and a moderator.
  • Employee spotlight where a colleague shares what they do.

Mistakes to avoid

  • Avoiding hard questions or answering with vague statements.
  • Using the time only for announcements.
  • No follow-up on promised answers.

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